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FarmChat: Using Chatbots to Answer Farmer Queries in India

India English

Speech-based conversational interfaces have several potential benefits for farmers and the ICTforAg professionals who support them:

  • There is little requirement for literacy and it offers a natural and familiar modality that does not require a user to learn new technical concepts or interaction methods.
  • The knowledge base of the conversational system can be easily edited or customized by agriculture experts.

However, chatbots for farmers still calls for empirical understanding for the acceptability and usability of this new type of technology among the farmers population. The research paper, FarmChat: A Conversational Agent to Answer Farmer Queries, set out to fill this gap.